ACS – Communication in Administration
Details
- September to April
- Nunavik and Eeyou Istchee
- Group and individual meetings
This program is aimed at workers employed in the administrative field.
Participants analyze specific administrative job functions to strengthen their understanding of organizational processes and responsibilities associated with administrative roles. The program allows them to synthesize and leverage practical knowledge acquired in the workplace.
The program focuses on the use of operating software and common applications in an administrative context, focusing on optimizing the efficiency of daily tasks. Particular attention is also paid to professional communication, with an approach focused on management and interaction with customers, taking into account the requirements of the organization and the needs of their clientele (health network).
The program addresses English communication in a business context, strengthening the ability to interact in diverse professional environments. Finally, the program covers project management, that is, the tools and methodologies to successfully plan, execute, and monitor administrative projects, while respecting deadlines and available resources.
This program is currently offered for employees working for the Nunavik Regional Board of Health and Social Services and for the Cree Board of Health and Social Services of James Bay, with administrative tasks as part of their work functions.
Nunavik
Group and individual meetings are offered in various communities throughout Hudson Bay and Ungava Bay. Trainers travel to the region several times a year between September and April.
Eeyou Istchee (James Bay)
Group and individual meetings are currently offered in a hybrid format, combining community visits by our trainers and virtual sessions. Meetings take place throughout the year, from September to April.
EJ91 - To analyze the work function relating to communication in administration
01H7 - To make use of common operating systems and software applications for administrative purposes
01HA - To communicate and interact in a management context, using a client-based approach
01HK - To communicate in English in a business context
01HX - To manage a project